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| [[Category:Server_Information]]
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| '''Upon encountering any errors, please make sure to do all the steps listed below.'''
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| * Always use the Full Installer. You can download it [https://www.adventuresro.com/?module=pages&action=content&path=downloads '''here'''].
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| * Right-click on '''AdventuresRo.ex'''e and set its Compatibility mode to Windows 7, if you’re running Windows 11, Windows 10 or Windows XP Service Pack 3, if you’re running Windows 7.
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| * Right-click on '''AndventuresRo.exe''' and tick the box next to '''Run as Administrator'''.
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| * Right-click on '''AndventuresRo Updater.exe''' and tick the box next to '''Run as Administrator'''.
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| * Be sure to grab the latest patch through '''AndventuresRo Updater.exe'''
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| * Avoid installing the game to Program Files. Try to install it to somewhere like '''C:\Games\'''
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| * '''Disable Anti Virus AND Firewall''' software before installing and/or patching. (Especially in the case of Avast and McAfee)
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| * If you use Warsaw (a bank software popular in Brazil), you will need to uninstall it.
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| Should you still have any issues, please explain your problem on '''Discord’s''' [https://discord.com/channels/896801043684397166/928007149932670977 '''#support channel'''].
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| === The installer doesn’t start ===
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| * Disable your antivirus; it might be scanning the whole file.
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| * Depending on your computer, it can take some time to start; wait patiently.
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| === The install stops at “data.grf” ===
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| '''Data.grf is the biggest file in the installer; the installer is working, but it doesn’t show the progress (wait a few minutes).'''
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| === The installer cannot connect or takes too long ===
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| # There is a connection issue to the download server when downloading the BGM folder through the installer.
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| # Using a VPN will most likely get rid of the issue. You can try SoftEther, for free, by clicking [http://www.vpngate.net/en/howto_softether.aspx '''here'''].
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| == Updater issues ==
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| === START GAME button does not open the game ===
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| * The game will still appear on your Task Manager as running.
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| # Close your AdventuresRo Updater.exe if it is still open.
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| # Right-click AdventuresRo Updater.exe > Properties.
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| # Select the Compatibility tab (second tab).
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| # Set its Compatibility mode to Windows 7, if you’re running Windows 11, Windows 10 or Windows XP Service Pack 3, if you’re running Windows 7.
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| # Check '''Run this program as administrator'''.
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| # Click Apply, then OK.
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| # Open AdventuresRo Updater.exe and the game should open as normal.
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| === “Your game executable has been modified or is not the latest version” ===
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| * Ave two server clients in the same folder.Solution: Delete the folder and install the two servers to two different folders.
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| * Problem: You are running two different server’s clients at the same time.Solution: AdventuresRO can be only run with other AdventuresRO clients. Try closing the other clients to make it work.
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| * Problem: Your game is not up to date.Solution: Run the AdventuresRo Updater.exe and wait until it patches.
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| * Problem: Your game is not up to date, but you patched.Solution: Disable your firewall/antivirus during the patching or add the exe as an exception.
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| === “Impossible to read more data from the download stream…” ===
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| # Right-click the background > Retry.
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| # This error shows up when a file fails to download.
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| # Place the file in your AdventuresRO folder and run the patcher again.
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| === “.NET Framework 3.5 is missing” ===
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| # Download the following files
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| ## [https://www.microsoft.com/en-ca/download/details.aspx?id=21 '''https://www.microsoft.com/en-ca/download/details.aspx?id=21''']
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| ## [https://www.microsoft.com/en-ca/download/details.aspx?id=17851 '''https://www.microsoft.com/en-ca/download/details.aspx?id=17851''']
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| # Install both of the frameworks (if it’s already installed it will tell you).
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| === Patcher only shows a white bar, I can’t do anything ===
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| # Download the latest patcher version here ([https://www.adventuresro.com/AdventuresRO%20Updater.zip '''https://www.adventuresro.com/AdventuresRO%20Updater.zip''']) and extract the files in your AdventuresRO folder.
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| # Run AdventuresRO Updater.exe again.
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| === I can’t change my patcher background/My patcher window is small ===
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| This is due to your computer not supporting a high resolution. You can force it to go bigger by placing this [https://cdn.discordapp.com/attachments/95652692591915008/819720466481545256/tkextra.ini '''tkextra.ini'''] file into your AdventuresRO folder.
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| * You can remove it anytime by deleting it from your folder.
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| == Client issues ==
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| === Cannot init d3d or grf file has problem ===
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| * Ragnarok has a maximum resolution of 2048 x 1536. '''This cannot be changed''' due to Ragnarok being based off of Direct X7.
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| * Ensure your monitor’s native resolution is set to 2048 x 1536 or lower. On some machines, this requires a computer restart.
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| * Alternatively, you can edit config.ini in the AdventuresRO folder and set the width and height to lower than 2048 x 1536, and fullscreen_mode: 0
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| === Crashing in certain maps as well as from Fire Rain ===
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| * Example maps: pay_dun01, iz_dun03, gef_dun00, beach_dun.
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| * The following steps can also be used to fix an issue with the game not starting after pressing the “Start Game” button on the AdventuresRO Updater.
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| * Note, this will not work on Windows XP.
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| # Close your AdventuresRO.exe if it is still open.
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| # Right-click AdventuresRO.exe > Properties.
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| # Select the Compatibility tab (second tab).
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| # Check Run this program in compatibility mode for Windows XP (Service Pack 3).
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| # Check Run this program as administrator.
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| # Click Apply, then OK.
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| # Open AdventuresRO.exe and enjoy playing.
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| === Cannot find File: … ===
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| # Exit the game.
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| # Run the AdventuresRO Updater and patch your game.
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| === My client auto-close randomly ===
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| Download the latest client version over here: [https://www.adventuresro.com/?module=pages&action=content&path=downloads '''https://www.adventuresro.com/?module=pages&action=content&path=downloads''']
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